1. Introduction
Numoura ("we," "our," or "us") is an educational math platform designed for children in grades 2 through 8, managed by their parents or legal guardians. We are committed to protecting the privacy of both parents and children who use our service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Children's Privacy (COPPA Compliance)
We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA). Key points:
- Children do not create their own accounts. Only parents or legal guardians can create and manage child profiles.
- We do not collect personal information directly from children. All child data is managed through the parent's account.
- Child profiles use display names only — no email addresses, real names, or other personally identifiable information are required for children.
- Parents can review, modify, or delete their child's data at any time through their account settings.
3. Information We Collect
Parent Account Information
- Email address (for account creation and communication)
- Display name
- Password (stored securely using industry-standard hashing)
- Timezone preference
Child Profile Information
- Display name (chosen by the parent)
- Grade level
- Learning preferences (daily goal, sound settings)
Learning Data
- Question responses and accuracy
- Skill mastery levels and learning progress
- Session duration and activity
- Achievement and reward data
4. How We Use Information
- To provide personalized, adaptive math lessons tailored to each child's skill level
- To track learning progress and generate reports for parents
- To operate and improve the Numoura platform
- To communicate with parents about their account or the service
- To ensure the security and integrity of our platform
5. Data Sharing and Disclosure
We do not sell, trade, or rent personal information to third parties. We may share data only in the following circumstances:
- Service providers: We use trusted third-party services (such as hosting and authentication providers) that process data on our behalf under strict confidentiality agreements.
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
- Safety: We may disclose information to protect the safety of our users or the public.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure password hashing, and row-level security policies that ensure parents can only access their own family's data. While no system is 100% secure, we continuously work to protect your information.
7. Data Retention and Deletion
We retain your data for as long as your account is active. Parents can delete individual child profiles at any time, which permanently removes all associated learning data. If you wish to delete your entire account and all associated data, please contact us at [email protected].
8. Your Rights
As a parent or guardian, you have the right to:
- Access and review your child's data through your account dashboard
- Update or correct your child's profile information
- Delete your child's profile and all associated data
- Request a copy of your data by contacting us
- Opt out of non-essential communications
9. Cookies and Analytics
We use essential cookies to maintain your login session and preferences. We do not use advertising cookies or third-party tracking on child-facing pages. Any analytics we collect are used solely to improve the learning experience.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. The "Last updated" date at the top of this page reflects when the policy was most recently revised.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].